Pay Your Bill

Choose the Right Option

 

As a Membership Corporation, Tri-County Electric is designed to assure that there is a continuing and reliable network of power supplied to each member’s home and workplace. A part of maintaining the stability of the Corporation is ensuring that each member has options for how to pay their bill that makes it easier for each household and business.

As members of the Electric Corporation we each recognize that we are stronger when we invest in our future together. Each of us is committed to supporting our network’s ability to protect for our collective future that supports economic growth and provides for the safe and carefully maintained power lines that supply our needs each day.

With an elected Board of Directors and a staff dedicated to careful stewardship of every investment, the future of our electricity supply is bright.

We all recognize that this is possible only because each or us, as members of the corporation, is committed to paying our bills each month so that our Corporation is able to continue to provide service.

This is an icon the says "Confirm Phone Number" and has a drawing of hands holding a cell phone. It serves as a hotlink button to click you through to the secure login platform for your Tri-County Electric online account.
Do We Have Your Phone Number?

Be sure to log into you account to update your telephone contact number. Found on the App’s “My Account” tab, the phone number listed there is what Tri-County Electric uses to contact you regarding Power Outages.

This is a graphic that says, "Pay Bill Here" and shows a drawing of a hand holding some paper money. It functions as a hotlink button to click you through to the login for the secure bill pay platform for Tri-County Electric.

 

 

You may also download our convenient free app!

To help you keep up with your account, all members are encouraged to download the FREE TCEMC App on Google Play Store or the Apple Store.

This is the icon for "Get Android Ap" and is used as a hotlink button to click you through to instructions for getting the bill pay ap from the Play Store.
This is the icon for "Get the Apple Ap" and is used on the website as a hotlink button to take you to the instructions for finding the bill pay ap in the Apple Store

Explore Your Bill Pay Options

We all know that Electric Bills fluctuate as they always reflect your actual power usage. There are tips on our website for managing your usage to help you manage your bill. We also have a variety of options for making bill pay easier and to help you insure that regardless of your busy schedule, your bill to Tri-County Electric Membership Corporation arrives right on time.

Pick Your Due Date

Everyone’s paydays are different. Tri-County Electric is happy to work with our Members to help select a Billing Due Date that helps insure that you have funds to pay your bill on time and to avoid any late fees. Moving the Due Date by a day or two can often help assure that our bill is due after each pay day instead of right before it.

E-Reminder Bill Review

Each Member can get a head’s up reminder that your bill is ready by signing up for Bill Review. This means that Tri-County Electric will send you an email to let you know that your bill is ready to review. You can check your bill and be prepared to pay what you owe for the month when the bill arrives.

Bank Draft Billing

When you opt for Bank Draft Billing, we will send you a statement each month so that you know what your usage is and then Tri-County Electric will debit your bank checking OR savings account for the payment. This payment option assures that you are never late in making a payment. There will never be any late fees. You will be aware of your invoice amount but will not have to worry about remembering to send a check. There are no processing fees when members pay with Bank Draft Billing.

ONLINE Banking Payment

For members who pay their bills via an online banking program with your bank, you can set up your bill pay to allow you to generate a check from your account to be sent to Tri-County Electric For those using this method of payment, we advise you to request your payment be sent at least one week before the due date to avoid incurring late fees. There is a $1.00 processing fee charged for ONLINE Bill Pay. This fee is collected by SEDC, the third-party processing company for Tri-County Electric.

Phone Pay

Phone Pay is a handy way to avoid late fees if you are traveling. By calling Tri-County Electric Customer Service, we can process your payment over the phone using your credit card. 800.369.2111. There is a 2.45% processing fee charged when you pay by credit card. This fee is charged and collected by SEDC, the third-party processing company for Tri-County Electric.

Pay In Person

Any member can pay their utility bill in person at any of the 6 office locations in Lafayette, Celina, Hartsville, Westmoreland in Tennessee OR Tompkinsville or Scottsville in Kentucky. Offices are open from 8 a.m. until 4:30 p.m. daily and each has an after hour secure drop box if you need to arrive in the evenings or over the weekend.

Pay by Mail

Members can opt to send payments for your monthly bill via the United States Postal Service. The payment stub along with your check for the full amount due can be sent to Tri-County Electric.

Pre-Pay Program

Some members like to “pay as you go” for electric service. By keeping funds in your account, you can avoid late fees and keep a balance on hand with Tri-County Electric for any months in which you may have a larger usage of electric service. A minimum of a $50 reserve is required for a Pre-Pay account.

Leveled Billing Program

Many members have chosen to avoid the “surprise bill amounts” that happen in the height of electricity usage when temperatures are extremely hot or cold. The Leveled Billing Program allows Tri-County Electric to look at your past year’s usage and average it across the next 12 months. That means that the bills that would have been higher due to the extra use of heat or air conditioning will divide out over the lower usage months. What you end up paying each month remains close to the same.

Bill Pay Kiosk

Our Bill Payment Kiosk at the Lafayette office is a payment option for paying your bill 24/7/365 with cash, card or check! You will need your account number or bill.

 

Try Our Bill Pay Kiosk

Our Bill Payment Kiosk at the Lafayette office is a payment option where you can pay your bill 24/7/365 with cash, card or check. Bring your account number or bill to make the easy transaction.

Sales Tax Exemptions

Tax Exempt customers are required to provide the appropriate form from the Tennessee Department of Revenue or the Kentucky Department of Revenue.

Your exemption form must clearly list the type of exempt status for which your business is entitled. No credits or waivers will be awarded for sales tax exemptions until this documentation has been submitted, and there will be no refunds issued should charges have been generated prior to your business submitting this documentation.

Payment Assistance

If you or someone you know is having trouble paying for electricity, you may call our office for information about assistance.